Frequently Asked Questions



  • How do I pay for a course?
    • A PayPal link is available with each webinar, the price will vary depending on the length and complexity of the course.
  • How long do I have to watch the webinar?
    • 1 year from the date of purchase.
  • Will I get proof of completion at the end of the webinar?
    • Yes, a certificate will be provided once you finish the webinar.
  • How many times can I watch webinar?
    • As many times as you want within the 1 year period.
  • How do I access the care/ fact sheets?
    • When you create an account for Just Exotics you will get free access to all care and fact sheets which can be found under the care / factsheet section. Fact sheets and care sheets that can be given out to your client for mammal, reptile, avian, invertebrate, amphibian and fish species.
  • How do I gain access to how to videos
    • When you have created a Just Exotics account you will have access to our How To Videos covering many species, useful for vets and owners.
  • How many times can I access the content under the care/fact sheets section?
    • As many times as you need whist you have a Just Exotics account.
  • Can I distribute the care/ fact sheets?
    • Absolutely, these are designed to help you, help your clients
  • Will more content be uploaded
    • Yes, webinars, care sheets, fact sheets and how too videos will be uploaded on a regular basis. Content will be kept as up to date as possible.
  • Can I access Just Exotics from a portable device?
    • Yes, Just Exotics webinar and content can be accessed from a desktop, tablets and smart phones.